Returns & Exchanges

At Mediven, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all unworn items with original tags attached. Simply follow our streamlined process to receive a full refund or exchange for a different size.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the items in their original packaging, ensuring all garment tags are intact and the products are in their original condition.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return package.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location and keep your tracking number until your refund is processed within 7-10 business days.